Privacy Policy

1. Policy Overview and Scope

This Privacy Policy applies to the collection, processing, and use of personal data arising from your use of the Preen official website and related services. If you visit third-party websites through links on this site, their privacy practices are not governed by this policy and should be reviewed separately.

2. Categories of Personal Data We May Collect

Depending on how you use this website, we may collect the following information:

• Basic identification data, such as your name, job title, company name, and country or region.
• Contact data, such as phone number, email address, and mailing address.
• Business interaction data, such as inquiry details, product requirements, cooperation requests, after-sales records, and technical support content.
• Account and membership data, such as login account, download history, and membership application details.
• Website usage data, such as IP address, browser type, device information, browsing records, cookies, and on-site activity.
• Other information you voluntarily provide through forms, email, or other communication channels.

3. Purposes of Collection and Use

We may collect and use your personal data for the following purposes:

• Responding to your inquiries, quotation requests, or business communications.
• Providing product information, technical support, after-sales service, and customer service.
• Handling membership applications, account administration, and download access control.
• Sending newsletters you subscribe to, exhibition updates, product updates, or marketing information.
• Analyzing website traffic and improving website content, user experience, and service quality.
• Supporting contract performance, business cooperation, internal management, and risk control.
• Complying with legal obligations, regulatory requests, or dispute handling and rights protection.

4. Retention Period, Regions, Recipients, and Methods of Use

• Retention period: for the duration of the collection purpose, the contractual relationship, any legally required retention period, or another reasonable period necessary for related business operations.
• Regions: your personal data may be processed in your location, our operating locations, and the locations of vendors that provide website, cloud, marketing, customer service, or IT support services.
• Recipients: our company, affiliated companies, authorized distributors, logistics, information, cloud, marketing, and customer service providers, as well as government authorities that are legally entitled to request such data.
• Methods: by automated or non-automated means, including but not limited to written records, electronic files, telephone, email, network services, cloud systems, or other methods consistent with the collection purpose.

If cross-border transfer is involved, we will limit it to the extent necessary for the stated purposes and adopt reasonable security measures to protect your personal data.

5. Third-Party Services and Cross-Border Transfers

To provide website functions and improve service quality, this website may use third-party services such as analytics tools, cloud hosting, form systems, embedded video, map services, newsletter delivery platforms, or customer relationship management systems. When you use those functions, part of your data may be processed by such third parties in accordance with their service mechanisms.

If a third party is located outside your region, cross-border transfer may occur. We will select appropriate service providers where necessary and require them to adopt reasonable information security measures. The actual third-party tools and services used shall be based on the production system settings of this website.

6. Your Rights and How to Exercise Them

Subject to applicable personal data protection laws, you may exercise the following rights with respect to your personal data:

• Request access to or review of your data.
• Request a copy of your data.
• Request correction or supplementation.
• Request suspension of collection, processing, or use.
• Request deletion.

To exercise the rights above, please contact us through the following channels: Contact window: Information Department / Manager Chiang; Email: preen@preenpower.com; Address: 3F, No. 161, Sec. 2, Datong Rd., Xizhi Dist., New Taipei City 22183, Taiwan.

We may request necessary verification materials to confirm the identity of the applicant. Where your request falls under a legal exception, affects the rights of others, or where we have a legal retention obligation, we will handle it in accordance with applicable law.

7. Impact of Not Providing Required Data

If you do not provide the information required for a specific service, contact request, quotation, membership registration, document download, or technical support request, we may be unable to respond to your needs, provide relevant services, complete the application process, or establish further contact with you.

8. Data Security

We adopt reasonable technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, destruction, or other infringement. However, internet transmission still involves inherent risk, and we cannot guarantee absolute security during transmission. Please also keep your account credentials and devices secure.

9. Protection of Minors

If you are under 18 years of age, you should use this website or provide personal data only after your parent or legal guardian has read, understood, and agreed to this policy. If we become aware that a minor has provided personal data without appropriate consent, we will delete or stop processing such data within a reasonable scope as soon as practicable.

10. Policy Updates

We may revise this Privacy Policy at any time due to legal changes, business needs, or adjustments to website services. The revised content will be published on this website without separate notice. We recommend that you review the latest version regularly. Last updated: March 23, 2026.

11. Contact Us

If you have any questions regarding this Privacy Policy or personal data protection matters, please contact us through the following channels: